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Privacy Policy

Haagsch Recherchebureau, located at Alexanderveld 5, 2585 DB The Hague, is responsible for processing personal data as set out in this privacy policy.

We respect your privacy and will handle your personal data carefully and confidentially. In doing so, we comply with applicable privacy laws and regulations, including the General Data Protection Regulation. If you have any questions, you can always contact us.

Contact details:
Haagsch Recherchebureau
Alexanderveld 5
2585 DB The Hague
The Netherlands

070 20 42 7 42
[email protected]

Personal data that we process

Haagsch Recherchebureau processes your personal data because you use our services and/or because you provide them to us yourself.

Below is an overview of the personal data that we process:
- First and last name
- Gender
- Date of birth
- Birthplace
- Address details
- Phone number
- Email address
- IP address
- Billing address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by phone
- Location information
- Information about your activities on our website
- Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
- Internet browser and device type

For what purpose and on what basis do we process personal data

Haagsch Recherchebureau processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or advertising brochure
- To be able to call or email you if this is necessary to perform our services
- Informing you about changes to our services and products
- To offer you the opportunity to create an account
- To deliver goods and services to you
- Haagsch Recherchebureau analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
- Haagsch Recherchebureau also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

How long we keep personal data

Haagsch Recherchebureau does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

Sharing personal data with third parties
Haagsch Recherchebureau shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Haagsch Recherchebureau remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Haagsch Recherchebureau uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Haagsch Recherchebureau uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.

When you first visited our website, we already informed you about these cookies and asked for permission to place them.

Cookies are also placed on this website by third parties. These include, for example, advertisers and/or social media companies. Below is an overview:

Cookie: Google Analytics

Name: _ga

Function: Registers a unique ID that is used to generate statistical data about how the visitor uses the website.

Retention period: 2 years

Cookie: Google Analytics

Name: _gid

Function: Registers a unique ID that is used to generate statistical data about how the visitor uses the website.

Retention period: 1 day

Cookie: Google Analytics

Name: _gat

Function: Used by Google Analytics to slow down request speed.

Retention period: 1 day

Cookie: FullStory

Name: fs_uid

Function: This cookie contains an ID string created from the current session. This ID string contains non-personal information about which subpages the user visits — this information is used to optimize the visitor's experience.

Retention period: 2 years

Cookie: FullStory

Name: _fs_uid

Function: This cookie contains an ID string created from the current session. This ID string contains non-personal information about which subpages the user visits — this information is used to optimize the visitor's experience.

Retention period: 2 years

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Haagsch Recherchebureau and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to [email protected].

To ensure that the request for inspection has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, passport number and social security number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Haagsch Recherchebureau would also like to point out that you have the opportunity to file a complaint with the national supervisor, the Personal Data Authority.

How we protect personal data

Haagsch Recherchebureau takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us at [email protected].

Haagsch Recherchebureau has taken the following measures to protect your personal data:
- File sharing with end-to-end encryption.
- Using Two Factor Authentication (2FA) and Single Sign On (SSO).
- Security software, such as a virus scanner and firewall
- TLS (formerly SSL) We send your data via a secure internet connection. You can see this in the 'https' address bar and the padlock in the address bar.
-DKIM, SPF and DMARC are three internet standards that we use to prevent you from receiving emails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.
-DNSSEC is an additional security (additional to DNS) for converting a domain name to the associated IP address; it is provided with a digital signature. You can have that signature checked automatically. In this way, we prevent you from being redirected to a false IP address.